Shipping policy

Shipping Policy

Thank you for shopping with S.T.! We strive to provide you with the best shopping experience possible. Below, you will find our shipping policy for all orders placed on our website.

1. Processing Time

  • All orders are processed within [1-3 business days], excluding weekends and holidays.

  • You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods & Delivery Times

We offer several shipping options to accommodate your needs. Please note that delivery times are estimates and may vary depending on your location and carrier.

  • Economy Shipping: Delivered within [5-8 business days].

  • Standard Shipping: Delivered within [3-4 business days].

  • Express Shipping: Delivered within [ 1-2 business days].

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and your location. The total shipping cost will be displayed at checkout before you complete your purchase.

  • Free Local delivery

  • Expedited and Overnight shipping options are available at an additional cost.

4. International Shipping

  • We currently offer international shipping to select countries. International shipping times vary based on destination.

  • Customs, duties, and taxes are the responsibility of the customer and are not included in the shipping fees at checkout.

  • Please note that some international orders may take longer due to customs processing.

5. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track the status of your package through the carrier’s website.

6. Shipping Restrictions

  • We only ship to valid addresses within [list of countries or regions you ship to].

  • We do not ship to P.O. Boxes, APO, FPO, or DPO addresses at this time.

7. Delays & Issues

  • While we strive to ensure timely delivery, shipping carriers may experience delays due to unforeseen circumstances (e.g., weather, high volume periods, etc.).

  • If you experience a delay or issue with your shipment, please contact our customer support team at info@stained-threads.comand we will assist you in resolving the problem.

8. Returns & Exchanges

    

ALL SALES ARE FINAL! PLEASE FOLLOW OUR DESCRIPTION ON THE PRODUCT YOU ARE PURCHASING!

IF YOU RECEIVE THE WRONG SIZE, OR WRONG PRODUCT, WE ARE MORE THAN HAPPY TO HELP!


PLEASE BE ADVISED: WE ARE NOT RESPONSIBLE FOR ANY LOST, UNCLAIMED OR DAMAGED PACKAGES AND RECOMMEND CONTACTING CARRIERS FOR MORE INFORMATION REGARDING YOUR ORDER.